Case study: leading eCommerce conference enhances on-site check-in with Exposcan kiosks

Retail Global Las Vegas kicked off 9th October 2018 at Planet Hollywood. The three day conference helps professionals tackling online retail marketplaces and is a highly regarded eCommerce event in both Australia and the USA. The conference organisers travel the globe, staying on the pulse of online retail trends and challenges to bring delegates new insights into the industry.

Entegy Partner Exposcan worked in collaboration with Eventbrite and Retail Global Events Director Luke Rowohlt to execute onsite badge printing for over 500 delegates.

Delegates registering via exposcan kiosks

The challenge

The brief required 500 delegates to print their name badges within a two hour window on the first day of conference with minimal to no queuing. Exposcan Director Ian Curry said ‘Challenge Accepted!!’

The solution

The first step in this large, logistical project involved safe and timely delivery of name badge kiosks, printers and ancillary equipment.
Ian says “A major concern through shipping is US customs can hold equipment without reason and will eventually only release at exorbitant extra fees.
“All shipping and courier options were explored but proved to be a high cost without a 100% guarantee of delivery.
“We decided the best solution was to fly with the equipment, having first organised guaranteed customs clearance in and out of the US.”
Onsite Exposcan provided the name badge printing solution and onsite registration support team.

attendees in audience taking notes

The outcome

By combining the Eventbrite online registration process and data collection with the Entegy Suite, Luke says they were able “to streamline the event through technology usage and enhance
the delegate experience through networking opportunities by presenting real time interaction.”

attendees smiling at networking function

Luke says Exposcan facilitated their project delivery “by providing cost effective solutions to having an on-site support team present with the name badge printing kiosks. Delegate registration was an area we did not have to worry about.”
By contracting Eventbrite to provide the delegate registration service with app design management and Exposcan to provide the on-site name badge printing kiosks, support and logistical solutions, this proved to be an incredibly successful event in a destination which presents its own challenges.

exhibitor scanning attendee badge to capture details in app

Entegy Suite included:

Event App & Attendee Connect
Kiosk software and Badges
Lead Capture for exhibitors
And Attendance Tracking

To find out more about Exposcan’s unique offering check out their website

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